How long is the hire period?
The minimum hire period is 4 hours at $120, alternatively a full day hire at $190.
All prices include GST.

Do you deliver the bouncy castles?
Yes, we provide free delivery of the castles within Christchurch. We drop them off, set them up and collect again after the hire period has ended. For those on the outskirts of Christchurch a small delivery charge may apply.

Do I need a generator?
The castles run on power and we supply a 30 metre long extension cord and RCD for safety purposes. So as long as you have access to a power point less than 30 metres away, a generator is NOT required.

What type of surfaces can the castles be put up on?
We do have to secure the castles down, and the easiest way is to peg it down onto your lawn. For safety purposes we do not errect the castles on concrete or shingle surfaces. Grass surfaces are the safest for your children. For extra safety we supply a crash pad for in front of the castles.

Do you stay and supervise the castles?
No, we don't provide supervision. We have opted not to do this so we can keep our prices low. For us to provde supervision would require us to hire someone, which will increase the hire out rates of all of our castles.

Can we have the castle overnight?
Unfortunately we do not leave the castles out overnight. Our last pick-up time varies throughout the year, depending on how much daylight we have. As a guide, we want to pick the castles up before it gets dark.

If you are wanting the castle set up in a park for example, or in a location over 30 metres away from a power point, then you WILL require a generator. We hire these out with the castles for an extra $70 including GST. Alternatively, you can provide your own, these castles require a minimum 2.4KW generator. The generator price includes petrol.

I have just booked a castle, What happens now?
If you have made the booking, you simply have to wait for the hire day to come around. We will call you on the day of the hire to confirm the drop off time again with you.

What happens if it rains?
We do not deliver the castles in the rain. The castles come with a blower, which must be kept on at all times. Electricity and water don't mix well, so as a rule we don't have the castles operating in the rain. If you think it might rain during your hire period, you have the option to cancel the hire when we call you. We do not charge you for cancelled hires under these conditions.

Can the castles operate on windy days?
Yes they can, however our stronger nor-westers can be a bit too much for some of the castles. We have been forced to cancel some hires, but this is very rare. Some parents might get a bit upset at this, but it is better than having a castle tip over while their kids are playing on it.

Do I have to pay a bond or deposit?
No, we don't operate a bond or deposit system. However, we do ask for payment on delivery of the castle.